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At Yougot.Us, we believe that privacy is a right. In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Yougot.Us LLC (“Yougot.Us”, “we”, “our” or “us”) use, collect, and store personal information that we collect or receive from or about you (“you”) in connection with https://yougot.us (“Website”), and the services provided therein (the Website, Platform, and the services provided shall collectively be referred to as the “Services”).
We greatly respect your privacy, which is why we make every effort to provide a Platform that lives up to the highest user privacy standards. Please read this Privacy Policy carefully so you can fully understand our practices in relation to personal information.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Table of Contents
This Privacy Policy can be updated from time to time; therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your personal information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or App or by other means and take any additional steps as required by applicable law.
1.1.1 Information You Decide To Provide Us With. We collect personal information that you voluntarily provide us with, such as when you fill out a form, contribute to a questionniare, or when you decide to join a Waitlist. The personal information will include your full name and email address, as well as any other information that you decide to provide us with.
1.1.2 Information Provided When Using The Services. When you use the Services and/or submit any content, we collect and process the personal information submitted, such as answers to questions, comments, or any other content that you choose to provide to the Services. We may process any other personal information made available as part of your interaction with the Services.
1.1.3 Information Automatically Collected. We may automatically collect certain information through your use of the Services, such as cookies, pixels, tracking technologies, and similar identifiers (“Technologies”), your Internet Protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider, and other information about actions taken through the use of the Services.
1.1.4 Information From Other Sources. We may also obtain information about you from other sources, including publicly or commercially available information, and through third-party data platforms, partners, and service providers. Such information may include profile pictures, lists of followers, or any other information made available to us by you and the applicable third party.
1.1.5 Information You Provide To Us In Person. For example, when you attend one of our events and you provide us with your contact details. We will use this information to answer your inquiries or provide additional information to you.
1.2.1 To Provide You With The Services. We will use the information, including, without limitation, for the following purposes: (i) to allow you to create an account; (ii) to provide you the Services and to process your answers to our surveys; (iii) to communicate with you about your use of the Services; (iv) to fulfill any instruction and/or request made by you in the context of the Services; (v) to send you push notifications and/or emails and notifications regarding your account or certain features of the Services, including updates pertaining to the Services we provide you with; and (vi) to personalize your experience with our Services.
1.2.2 To Allow You To Make Use Of Our Website. We will use your information to allow you to make use of our Website, including: (i) to answer your questions and to allow you to communicate with us (e.g., by using the Website chat); (ii) to analyze your use of our Services and to improve our Website; and (iii) to customize your experience.
1.2.3 For Administrative Purposes. We may use your information: (i) to respond to your questions, comments, and other requests for customer support or information, including information about potential or future services; (ii) to provide you with the Services; (iii) for internal quality control purposes; (iv) to establish a business relationship; (v) to generally administer the Services.
1.2.4 To Market Our Services. We may use your information to market the Services. Such use includes: (i) notifying you about offers and services that may be of interest to you; (ii) tailoring content; (iii) developing and marketing new products and services, and to measure interest in the Services; (iv) other purposes disclosed at the time you provide the information; and (v) as you otherwise approve.
1.2.5 Security Purposes. Some of the above-mentioned information will be used for detecting, taking steps to prevent, and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, for law enforcement purposes, and/or to exercise or defend legal claims.
1.2.6 De-Identified And Aggregated Information Use. In certain cases, we may or will anonymize or de-identify your information and further use it for internal and external purposes, including, without limitation, to analyze and improve the Services (including through the use of artificial intelligence) and for research purposes. We may use this anonymous or de-identified information and/or disclose it to third parties without restrictions (for example, in order to improve our Services and enhance your experience with them and/or to develop new product features and improve existing offerings).
1.2.7 Cookies And Similar Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Services, use Technologies to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Services. If you would like to opt out of the cookies and similar technologies we employ on the Services, you may do so by blocking, deleting, or disabling them as your browser or device permits.
1.3.1 The data subject has given consent to the processing of his or her personal information;
1.3.2 Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract; and/or
1.3.3 Processing is necessary for the purposes of the legitimate interest.
We have implemented and maintain reasonable technical, organizational, and security measures designed to protect the personal information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration of our servers. As the security of information depends in part on the security of the computer, device, or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
Your information will be stored until we delete our records, and we proactively delete it, or if you send a valid deletion request. Please note that in some circumstances, we may store your information for longer periods of time, for example: (i) where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements; or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges; and/or (iii) if we reasonably believe there is a prospect of litigation relating to your information or dealings.
We may share your information as follows:
The information we gather is shared anonymously and in aggregated form with our partners and other third parties
We may also share information anonymously and in aggregated form with our affiliated companies.
We may use third-party service providers to process your information for the purposes outlined above, including, without limitation:
3.3.1 With cloud service providers for hosting purposes.
3.3.2 With websites and web content creation platforms in order to help us manage our Services.
3.3.3 With email providers, marketing, CRM, and other similar tool providers.
3.3.4 With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.
To the extent necessary, with regulators, courts, banks, or competent authorities, to comply with applicable laws, regulations, and rules (including, without limitation, federal, state, or local laws), and requests of law enforcement, regulatory and other governmental agencies, or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Yougot.Us, our Services, customers, employees, property, and the public.
If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares, or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by or merged with a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose, or assign your information in connection with the foregoing events.
Where you have otherwise provided your consent to us for sharing or transferring your information.
The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
4.1.1 You have the right to withdraw consent to the processing, where consent is the basis of processing.
4.1.2 You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.
4.1.3 You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
4.1.4 You have the right to object to unlawful data processing under certain conditions.
4.1.5 You have the right to the erasure of past data about you (your “right to be forgotten”) under certain conditions.
4.1.6 You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.
4.1.7 You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
4.1.8 The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by Yougot.Us by contacting Yougot.Us directly or by following the instructions through the unsubscribe options in our email messages.
You can exercise your rights by contacting us at privacy@yougot.us. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes before processing and/or honoring your request. We reserve the right to charge a fee as permitted by law, for instance, if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initially requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
Should you ever decide to delete your account, you may do so by emailing privacy@yougot.us. If you terminate your account, any association between your account and personal information we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
You may choose not to receive marketing emails of this type by sending a single email with the subject “BLOCK” to privacy@yougot.us. Please note that the email must come from the email account you wish to block. Alternatively, if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.
In order to run our business and provide our Services to you, we transfer personal information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your personal information by implementing at least one of the following safeguards:
Making sure the destination country has been deemed to provide an adequate level of protection for personal information; and/or
By executing data onward transfer instruments such as data processing and protection agreements.
We do not offer our products or services for use by children and, therefore, we do not knowingly collect information from or about children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provided information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@yougot.us.
We enable you to interact with third-party websites, mobile software applications, and products or services that are not owned or controlled by us (each, a “Third-Party Service”). We are not responsible for the privacy practices or the content of such Third-Party Services. Please be aware that Third-Party Services can collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third-Party Service.
We use a tool called Google Analytics to collect information about use of the Services. Google Analytics collects information such as how often users visit the Website or the App, what pages they visit when they do so, and what other websites they used prior to coming to the Website. We use the information we get from Google Analytics to maintain and improve the Services. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics here. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.
We collect information such as your email address and your user activity through the use of Mixpanel. Mixpanel’s ability to use and share information is governed by the Mixpanel Terms of Use and the Mixpanel Privacy Policy. You can opt out of Mixpanel’s services by clicking on the following link: https://mixpanel.com/optout/.
We use Expo, a framework for creating mobile apps. Expo may collect anonymous basic usage information (such as device info and crash reports) so they can improve their services. We don’t have access to this information. Please refer to Expo’s Privacy Policy for more information about their data collection and processing practices.
We use UXCam, which is an analytics solution. UXCam may record: screens visited, interaction patterns (such as screen actions, gestures: taps, scrolls), and device details (type, version, model, operating system). We are using the information collected by UXCam to improve our app. UXCam does not collect personally identifiable information and does not track your browsing habits across apps. For more information, see the Privacy Policy for Information Collected by the UXCam Service.
Through our Services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, pages visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable, or otherwise of interest to you.
We reserve the right to remove or add new analytic tools, cookies, pixels, and other tracking technologies.
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@yougot.us. Please note that we are only required to respond to one request per customer each year.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers, but we may allow third parti